Capy and ABC Customer Support
If you have any questions or experience any inconvenience while using our service, please contact us anytime.
Frequently Asked Questions (FAQ)
Q. The in-app purchase was completed, but the learning features are still locked.
Go to the settings menu in the app and tap the 'Restore Purchase' button to restore your access. Your payment details are safely secured via Apple App Store or Google Play Store.
Q. Will my progress be saved if I change my device?
To protect kids' privacy, Capy and ABC does not require registration and does not upload data to servers. Therefore, changing devices or deleting the app will delete local progress. In-app purchases can be restored via 'Restore Purchase'.
Q. Are there any ads or harmful content for children?
This app is an educational app for kids and does not contain any banner or pop-up ads, ensuring a safe learning environment.
Email Inquiry
If your question is not resolved by the FAQ, please send us an email. We will respond as quickly as possible.
Email: contact@sanyanggae.com